AI News – DKD India

Avaya and Partners Bring the Benefits of AI to Diverse Organizations

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Post published:July 26, 2024
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Friend or Foe? AI & the Contact Center Agent First, many use cases were already within the customer service sphere in more complex forms. By leveraging these models, contact centers…

Yet Another Twitter Sentiment Analysis Part 1 tackling class imbalance by Ricky Kim

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Post published:June 19, 2024
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Latent Semantic Analysis & Sentiment Classification with Python by Susan Li The keywords of each sets were combined using Boolean operator “OR", and the four sets were combined using Boolean…

Ada raises $14 million to help companies develop their own customer service chatbots

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Post published:June 18, 2024
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The Chatbot Will See You Now: 4 Ethical Concerns of AI in Health Care In a recent Gartner Magic Quadrant, IBM has been placed in the upper right section for…